Frequently Asked Question

How do I troubleshoot network connection problems?
Last Updated 27 days ago

  1. Turn Wi-Fi off and on again on your device.
  2. Forget the network and reconnect.
  3. Restart your device.
  4. Check that your account is active — expired accounts lose network access.
  5. If the issue persists, open a support ticket or visit the ICT office.

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